- Report: #860766
Report - Rebuttal - Arbitrate
Complaint Review: Orange County Pool and Spa
Orange County Pool and SpaP.O. Box 17577 Anaheim Hills, California United States of America
Orange County Pool and Spa Brian Rosser Fake charges, Erroneous Billing , Anaheim Hills, California
*Author of original report: Update from Customer
We bought a house and hired these guys to clean our pool based on good reviews. For the next 3 weeks they did a terrible job and barely touched the pool. So we called and cancelled our service. The guy was completely rude on the phone throughout the whole experience.
I thought that was the end of it, and we would pay our final bill, but when the final bill showed up, it had a bunch of BS charges on their for filter replacements and other expensive work they never did. When I called to argue the charges they just kept hanging up on me and my wife. We gladly paid for the 3 weeks of service but refused to pay for the fake repairs. Now, even worse, I get a letter in the mail that he has put a "mechanic's lien" on my house for these fake repairs. I never even knew what that was, but believe me it's a pain and involves you having to call your
Do yourself a favor and find a real pool service. They are a dime a dozen. These guys are scam artists. I am already reporting them to the FTC and BBB.
This report was posted on Ripoff Report on 03/28/2012 09:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orange-County-Pool-and-Spa/Anaheim-Hills-California-92817/Orange-County-Pool-and-Spa-Brian-Rosser-Fake-charges-Erroneous-Billing-Anaheim-Hills-C-860766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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