• Report: #957503

Complaint Review: Orange

  • Submitted: Sat, October 20, 2012
  • Updated: Sat, October 20, 2012

  • Reported By: demotricus — Chester Other United Kingdom
Orange
Internet United States of America

Orange `EE` Pay As You Go SIM internet data charge Internet

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I sent for and received a Pay as you go SIM which I installed in a new phone and topped it up with 10.00. The only calls I made on it were to Orange/EE to report fault registering on their website and 1 call to a land line to test phone (10 second call). I tried internet on phone to test - my (photographed) Data log shows 5.6MB used in total (I remember getting google screen up). I then received Text from orange/EE to say balance now 0.98 pence. When I rang they said I had been charged for using internet and point blank refused to refund credit. So basically I have been charged  10 and received nothing for my money.

This report was posted on Ripoff Report on 10/20/2012 05:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Orange/internet/Orange-EE-Pay-As-You-Go-SIM-internet-data-charge-Internet-957503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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