• Report: #291903

Complaint Review: Orbit Telecom

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, December 15, 2007
  • Updated: Sun, December 23, 2007

  • Reported By:Bloomfield Hills Michigan
Orbit Telecom
9201 Peters Road, Ste. 1000 Plantation,, Florida U.S.A.

Orbit Telecom Like others who filed a ripoff report, we were paying abt $ 15.85 on top of our ATT bill for services we have not requested. When questioned, my wife was told that I did request it thru a website which was a barefaced lie! I checkled our computer browsing history and no one has visited that site on our computer. We've been fraudulently overcharged for about an entire year.! Plantation, Florida

*UPDATE Employee: Please contact us for assistance

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

As mentioned under "B" above, we have , for over year been paying for services we did not request or even know about.

When we questioned the company, they told us that I have requested these services thru a website of theirs. We checked our computer browsing history and have foubd no sign of having ever visited that site.

We feel that we have been fraudulently overcharged and Orbit Telecom as well as ATT should bear responsibility for this scam.

When we called again, they sent us a backdated "Thank you for your order" report, --an order we never placed, -- an activation report and a cancellation report stating: " Please note that your voicemail account with Orbit Telecom has been cancelled as per you request," implying that there was, indeed, an active account, which according to the backdated "Thank you for your order" report was requested by none other than us, but they graciously are now willing to cancel such account following our request.

They are still not willing to concede that, in colusion with AT&T, they have illegally charged us for a service we have never requested or, as stated above, even knew about.

I wonder if we will ever get our money back?

Joseph
Bloomfield Hills, Michigan
U.S.A.

This report was posted on Ripoff Report on 12/15/2007 06:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orbit-Telecom/Plantation-Florida-33324/Orbit-Telecom-Like-others-who-filed-a-ripoff-report-we-were-paying-abt-1585-on-top-of-291903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Orbit Telecom

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact us for assistance

AUTHOR: Virginia - (U.S.A.)

Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-263-0206 and we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
OrbitTelecom

Plantation, Florida
U.S.A.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory