- Report: #318766
Report - Rebuttal - Arbitrate
Complaint Review: Orbit Telecom
Orbit Telecom8201 Peters Road, Ste 100, Plantation, Florida U.S.A.
Orbit Telecom Orbit Telecom and Enhanced Services Billing scamming AT&T customers Plantation Florida
*UPDATE Employee: Customer Care
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I went to internet, looked up in Google Orbit Telecom and Enhanced Services Billing, Inc., and RIPOFF shows up. I called 1-800-263-0206 and they referred me to ESBI at 1-888-293-3724. It allowed me to connect to a real person, Anna Anderson. But, be prepared to hold for at least 15 minutes.
I spoke with Anna and explained that I did not order or authorize these services. She then went to a spill about the service and that I had ordered it. We came to an understanding that the charges were to be removed from my AT&T account and the "account" is to be closed. Now, all I have to do is wait and see if the charges are removed from my account.
My real amazement is that AT&T allowed this company to add a charge and send it to me for collection. However, if you call AT&T and let them know that this is a fraudelant charge, they will put a 3rd party block on your account which will prevent any other charges going through.
West Columbia, South Carolina
This report was posted on Ripoff Report on 03/17/2008 04:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orbit-Telecom/Plantation-Florida-33324/Orbit-Telecom-Orbit-Telecom-and-Enhanced-Services-Billing-scamming-ATT-customers-Plantati-318766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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