- Report: #135158
Report - Rebuttal - Arbitrate
Complaint Review: Orbit Telecom
Orbit Telecom8201 Peters Road Plantation, Florida U.S.A.
Orbit Telecom ripoff fraudulent billing on phone bill Plantation Florida
They gave me the exact date and time of day of the request to activate this service. They then told me that this request had been made by a woman I had never heard of but was told that was the name on the account. I explained that I had not ordered this and told them that I thought it was fraudulent.
They told me that they could only credit the latest invoice but I demanded a full refund and was eventually told that I would be refunded but that it could take several billing cycles. I again had the charge on my February bill but 3 months of credit were also on the bill. I inquired and again was told that since I requested the credit in the middle of a billing cycle that they could not stop the February billing and was assured that I would again be credited for this amount next month. We'll see.
A tip: look at your phone bill closely. This got past us for 3 months before we noticed it. It blended in with all the other charges very nicely.
Pomfret Center, Connecticut
This report was posted on Ripoff Report on 03/15/2005 08:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orbit-Telecom/Plantation-Florida-33324/Orbit-Telecom-ripoff-fraudulent-billing-on-phone-bill-Plantation-Florida-135158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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