- Report: #135158
Report - Rebuttal - Arbitrate
Complaint Review: Orbit Telecom
Orbit Telecom8201 Peters Road Plantation, Florida U.S.A.
Orbit Telecom ripoff fraudulent billing on phone bill Plantation Florida
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They gave me the exact date and time of day of the request to activate this service. They then told me that this request had been made by a woman I had never heard of but was told that was the name on the account. I explained that I had not ordered this and told them that I thought it was fraudulent.
They told me that they could only credit the latest invoice but I demanded a full refund and was eventually told that I would be refunded but that it could take several billing cycles. I again had the charge on my February bill but 3 months of credit were also on the bill. I inquired and again was told that since I requested the credit in the middle of a billing cycle that they could not stop the February billing and was assured that I would again be credited for this amount next month. We'll see.
A tip: look at your phone bill closely. This got past us for 3 months before we noticed it. It blended in with all the other charges very nicely.
Pomfret Center, Connecticut
This report was posted on Ripoff Report on 03/15/2005 08:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orbit-Telecom/Plantation-Florida-33324/Orbit-Telecom-ripoff-fraudulent-billing-on-phone-bill-Plantation-Florida-135158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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