- Report: #425450
Complaint Review: Orbit Telecom
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| Orbit Telecom www.billview.com/esbi
Internet U.S.A. |
|
Orbit Telecom - ENHANCED SERVICES BILLNG INC We had cinn bell phone and they without our knowing it charged us $15.00 for voicemail service that we do not need or want and now we have to pay it and we have never even heard of this company, so look out they are telling your phone company that you orderd this service and chargeing for it and there is nothing your phone company can do, it will just come on your bill saying new provider Internet
*UPDATE Employee: Customer Care Is Here To Help
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They just tell your phone company that you owe this $15.00 and the phone company says ok .
And if you call the phone company to tell them that you did not order this service and that you have no ideal who this is they we just tell you to call Orbit Telecom and work it out with them because there is nothing they can do about it.
So if you see New Provider and Enhance services billing Inc orbit telecom on your bill, well you - like me - has just been had!
I think some one needs to check them out because all they have to do is say you order this service and then you are S. O. L.ed
P.S. I canceled my home phone service, they will not get anymore of my hard earn money!!!!!!!!!!!
Catherine
south charleston, Ohio
U.S.A.
This report was posted on Ripoff Report on 02/18/2009 02:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Orbit-Telecom/internet/Orbit-Telecom-ENHANCED-SERVICES-BILLNG-INC-We-had-cinn-bell-phone-and-they-without-our-k-425450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Customer Care Is Here To Help
AUTHOR: Customer Care - (U.S.A.)
SUBMITTED: Tuesday, June 02, 2009
We maintain excellent customer service 24 by 7 by 365 and you can reach us via phone at 800-263-0206 or online at http://www.orbittelecom.com/support.cfm. I'm confident we can address any customer service concerns you may have.
Orbit Telecom Customer Service
