- Report: #597352
Complaint Review: Orbitz Online Travel
| Orbitz Online Travel
Internet United States of America |
|
Orbitz Online Travel BUYER BEWARE!!!!! "ORBITZ UNAUTHORIZED CREDIT CARD USE" Chicago, Illinois Internet
*Author of original report: No Thanks
*UPDATE Employee: Orbitz Wants to help
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This report was posted on Ripoff Report on 04/27/2010 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orbitz-Online-Travel/internet/Orbitz-Online-Travel-BUYER-BEWARE-ORBITZ-UNAUTHORIZED-CREDIT-CARD-USE-Chicago-Il-597352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
No Thanks
AUTHOR: Tom H - (United States of America)
SUBMITTED: Wednesday, April 28, 2010
Thank you for your offer to help but I think your help would be better served figuring out a way to secure credit card information at Orbitz. I attempted to work this out with Orbitz but was quickly told (by a lady with a Middle Eastern accent) that I was going to be responsible for calling the airlines direct... keeping in mind these airlines were in United Arab Emirates & Sri Lanka. I took that as "go fly a kite". I had to drop everything I was doing & attempt to fix this problem myself with my bank. Orbitz was no help and I mean no help with the mess they caused. From the reviews I saw on the web yesterday... (sadly after I used your company) it looks like you deal with this on a regular basis. I will tell everyone I know not to trust Orbitz with credit card information & I will NEVER use Orbitz again as long as I live.
Tom
#2 UPDATE Employee
Orbitz Wants to help
AUTHOR: Custrelsgal - (U.S.A.)
SUBMITTED: Wednesday, April 28, 2010
I am contacting you from Orbitz Customer Relations. If you could e-mail me your Orbitz record locator to customerrelations@Orbitz.com, I would like to assist you. Orbitz needs to investigate your claim with our fraud department. Please place the e-mail to my attention, and please include your blog and screen name.
Thanks,
Kristi
Orbitz Customer Relations

