Complaint Review: Orbitz Travel - Nationwide
- Orbitz Travel Nationwide USA
- Phone:
- Web: www.orbitz.com
- Category: Travel Services
Orbitz Travel Scam you BIG time. I booked a 4 day trip for a wedding. They came back showing 1 night stay Nationwide
*UPDATE Employee: Orbitz
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I booked a trip for a wedding on the Orbitz web site intending to arrive at the city of a family members wedding on a Thursday, with a return trip to my home city the following Tuesday. After feeling good and confident about my reservation, I closed down my lap top and headed to work. When I checked my email the next day I was shocked to see that they showed me booked to fly out on the correct day ( Thursday), but they had me returning the very next day, which just happens to be the day of the wedding. I also wanted to rent a car, which they also show as a one day rental.
When calling to say that just maybe their web site was screwed up, I got nothing but excuses as to why it was my fault. GEEZ ! : < As it turns out, to change the reservation I had to pay an additonal $200 ( which I really can't afford). They had no sympathy, even after letting them know I was recently laid off.
NEVER again!
This report was posted on Ripoff Report on 08/07/2014 04:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/orbitz-travel/nationwide/orbitz-travel-scam-you-big-time-i-booked-a-4-day-trip-for-a-wedding-they-came-back-show-1168236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Orbitz
AUTHOR: Custrelsgal - ()
SUBMITTED: Friday, August 08, 2014
Hi,
My name is Sarah, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Sarah
Orbitz Customer Relations
Chicago, IL
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