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  • Report: #339552

Complaint Review: Orbitz Worldwide Inc

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  • Submitted: Thu, June 12, 2008
  • Updated: Thu, January 15, 2009

  • Reported By:Barnwell South Carolina
Orbitz Worldwide Inc
500 W. Madison Chicago, Illinois U.S.A.

Orbitz Worldwide Inc Takes your money for cancelled flights Chicago Illinois

*UPDATE Employee: Leah

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This company took my money for a flight that was booked and cancelled by phone. I didn't receive a credit of any sort and was not informed that if I canceled my flight that the money spent on this flight would be lost. When I placed a call to customer service they only spoke of how it was my fault that I didn't read the fine print and they would only give me at first $25.00 for a travel voucher then it changed to $50 once I kept arguing with them about the situation. Don't ever book a flight through Orbitz if there is any possible reason that you may have to cancel because you will lose your money.

Leah
Barnwell, South Carolina
U.S.A.

This report was posted on Ripoff Report on 06/12/2008 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Orbitz-Worldwide-Inc/Chicago-Illinois-60661/Orbitz-Worldwide-Inc-Takes-your-money-for-cancelled-flights-Chicago-Illinois-339552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Leah

AUTHOR: Orbitz Worker - (U.S.A.)

Listen you obviously have no experience booking travel because then you would know that tickets unless purchased refundable are NON refundable. Its not ORBITZ fault because its NOT their rules, repeat NOT ORBITZ RULES. its the airlines, and we have to follow those rules. before you decide to complain read the rules, and careful when purchasing..
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