• Report: #331358

Complaint Review: Orbitz

  • Submitted: Thu, May 08, 2008
  • Updated: Thu, May 08, 2008

  • Reported By:San Diego California
2119 Mendocino Blvd,San Diego, Cal 92107 Chicago, Illinois U.S.A.
  • Phone: 312-894-5000
  • Web:
  • Category: Liars

Orbitz Missed flight illness insurance no good Chicago, Illinois

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I booked a flight with Orbitz and had to cancel it because of illness, a serious reaction to a Pet Scan for my cancer condition. i was flying from Sacramento to Cleveland in order to have surgery, in fact. I did get the back up insurance with them in case i had a reaction to the scan, but apparently didn't read it fully.

After cancelling, I emailed Orbitz customer service and found out that unless I was fully unable to fly for a year, meaning more than a broken leg that would last for a couple of months or so, they would not honor my right to reimbursement, there was no possibility to get any refund. They would honor a reschedule within a year but would charge me full retail and charge me a penalty.

This I just dropped because i was so humiliated, and sick. The flight was originally scheduled for July 07, so I am within the year at this point.

San Diego, California

This report was posted on Ripoff Report on 05/08/2008 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Orbitz/Chicago-Illinois-60661/Orbitz-Missed-flight-illness-insurance-no-good-Chicago-Illinois-331358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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