- Report: #964122
Report - Rebuttal - Arbitrate
Complaint Review: Orbitz
OrbitzInternet United States of America
Orbitz Flight, Hotel and Car Rental bookings Internet
I had to cancel a one-way ticket that cost $316.00. I was told by the agent that I could use my credit toward any ticket purchased in the next year for the same traveler.
When I tried to use my credit for the purchase of a ticket that cost $230.00, I was told that I could not use my credit because the ticket was less expensive than the original ticket! She said, "Oh, you'll lose your credit, so the only option you have is to book this ticket and use your credit some other time".
If I had been told up-front that the credit is only good on higher priced tickets that wouldn't have been a problem, but I feel like I have been taken advantage of in this situation.
This report was posted on Ripoff Report on 11/03/2012 06:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Orbitz/internet/Orbitz-Flight-Hotel-and-Car-Rental-bookings-Internet-964122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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