ED Magedson – Founder
OrbitzInternet United States of America
I had never used Orbitz before until I went to book a room to attend the BONNAROO MUSIC FESTIVAL for June 10-June 13, 2010. I paid $189.81. I did see the 100% no return policy but never dreamed I would be diagnosed w/a major illness and my doctor advised me not to attend the festival.
I asked Orbitz several times to kindly return the money because afterall, they would make the money for sure on another booking. This festival sells every hotel room in the tri-county area out 100% each year. I don't understand why ORBITZ is able to make money on the same room twice.
Where can I file a complaint to get some action?
This report was posted on Ripoff Report on 06/14/2010 05:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Orbitz/internet/Orbitz-Orbitz-wont-return-hotel-reservation-credit-card-charge-had-to-cancel-trip-due-to-613937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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