- Report: #199302
Report - Rebuttal - Arbitrate
Complaint Review: Orbitz
OrbitzOrbitz.com Internet U.S.A.
Orbitz ripoff Claim to offer Cheap Tickets They Charged More than the Hotel's Standard Rate Internet
When I checked into Hotel, they swiped my credit card. I believed this was for the purpose of additional charges that might occur during stay (telephone, room service, etc.). I received a "check out" receipt indicating the cost per night at $163.18. I believed this rate would reflect the actual charge to my credit card account because Orbitz's confirmation indicated "Average rate per night".
To my surprise, my account was charged at $199.00 per night. I called Orbitz and their representative, Brandon, stated that "ORBITZ'S RATES ARE GUARANTEED. THE HOTEL COULD HAVE INCREASED A QUOTED AMOUNT UPON MY ARRIVAL HAD I BOOKED DIRECTLY WITH THE HOTEL!". I told him that had never had that occured in my experience - "Reservation" prevents that from happening."
I've been told to fax all to Orbitz - we'll see if this is resolved or if Orbitz's practices set out to RIP people off - until caught!
Summerville, South Carolina
This report was posted on Ripoff Report on 07/03/2006 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orbitz/internet/Orbitz-ripoff-Claim-to-offer-Cheap-Tickets-They-Charged-More-than-the-Hotels-Standard-Rat-199302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.