- Report: #176038
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Complaint Review: Orbitz
Orbitz.com Ripoff Won't refund fees Internet
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I contacted Orbitz to refund the Orbitz booking fee because of the weather and they told me that their fees were non-refundable. I attempted to explain that my flight was to attend a funeral and that did not matter to them.
To make matters worse, their customer service is horrendous. They use an off-shore outfit on the island of Mauritious (SP?) and the people could barely speak English. Shame on Orbitz!
This report was posted on Ripoff Report on 02/13/2006 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Orbitz/internet/Orbitzcom-Ripoff-Wont-refund-fees-Internet-176038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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