- Report: #470164
Report - Rebuttal - Arbitrate
Complaint Review: Orbitz.com
Orbitz.com500 W Madison Chicago, Illinois U.S.A.
Orbitz.com OVER CHARGE and RIPOFF!!! Chicago Illinois
*UPDATE Employee: Orbitz Customer Relations
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I spoke with a customer service representive "Meg" whom claimed to have faxed the report.
My friends bank informed him that the report was not sent, I called Orbitz only to be told that "Meg" does not exsists.
I spoke with five different customer agents two being supervisors, they would only offer me a $50 voucher to another trip as if I would book on that website again.
I was on the phone with them from 4pm until after 9pm. No one seemed to care that the account was over drawn due to a glitch on their website.
Bronx, New York
This report was posted on Ripoff Report on 07/15/2009 06:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orbitzcom/Chicago-Illinois-60661/Orbitzcom-OVER-CHARGE-and-RIPOFF-Chicago-Illinois-470164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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