- Report: #470164
Complaint Review: Orbitz.com
| Orbitz.com 500 W Madison
Chicago, Illinois U.S.A. |
|
Orbitz.com OVER CHARGE and RIPOFF!!! Chicago Illinois
*UPDATE Employee: Orbitz Customer Relations
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I spoke with a customer service representive "Meg" whom claimed to have faxed the report.
My friends bank informed him that the report was not sent, I called Orbitz only to be told that "Meg" does not exsists.
I spoke with five different customer agents two being supervisors, they would only offer me a $50 voucher to another trip as if I would book on that website again.
I was on the phone with them from 4pm until after 9pm. No one seemed to care that the account was over drawn due to a glitch on their website.
Quinique
Bronx, New York
U.S.A.
This report was posted on Ripoff Report on 07/15/2009 06:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orbitzcom/Chicago-Illinois-60661/Orbitzcom-OVER-CHARGE-and-RIPOFF-Chicago-Illinois-470164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Orbitz Customer Relations
AUTHOR: Custrelsgal - (U.S.A.)
SUBMITTED: Monday, February 08, 2010
Hello,
I work for Orbitz Customer Relations and we would be interested in getting this matter resolved for you. If you could please provide your Orbitz Record Locator for this reservation, we will research and get in touch with you.
Thank you,
Orbitz Customer Relations

