- Report: #306291
Report - Rebuttal - Arbitrate
Complaint Review: Orchard Bank Credit Card Services Provided HSBC
Orchard Bank Credit Card Services Provided HSBC941 Corporate Center Drive Pomona, California U.S.A.
Orchard Bank, Orchard Bank Credit Card Services Provided HSBC , Orchard Bank is a scam, They forget to tell you about hidden fees, Pomona California
*Consumer Comment: Credit cards
*UPDATE EX-employee responds: read your cardmember agreement
I used the card a few times, then paid it off. Some one stoled my card, they made me pay for 65% of the charges that I didn't auth. With a police report @ that. I run a customer service office. And I know about providing the best possible customer service around. I've been doing this for 28 years. Been awarded 8 times for best customer service rep of the year and 4 years in a row for Manager of the year for running the best damn customer service center.
Orchard Bank or HSBC, they have non customer service, middle eastern, rude a$$ people that I have ever had to deal with. When I asked to speak to a manager, the rep changed his voice and took over the call, when asked for a ID#, they hung up on me. Don't do it people. If you need a credit card. Apply some where else.
This report was posted on Ripoff Report on 02/05/2008 09:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Orchard-Bank-Credit-Card-Services-Provided-HSBC/Pomona-California-91768/Orchard-Bank-Orchard-Bank-Credit-Card-Services-Provided-HSBC-Orchard-Bank-is-a-scam-Th-306291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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