• Report: #249866

Complaint Review: Orchard Bank/ HSBC Card Services

  • Submitted: Wed, May 23, 2007
  • Updated: Wed, May 23, 2007

  • Reported By:Palo Alto California
Orchard Bank/ HSBC Card Services
orchardbank.com City Of Industry, California U.S.A.

Orchard Bank/ HSBC Card Services held check so that they could charge late fees and overlimit fees City Of Industry California

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This credit card company holds check so that payments are late so that they can charge late fees and overlimit fees. They send a statement with a minimun payment if you just pay what they ask you will still be over the limit again and the cycle goes on.

I contacted them because they processed my payment on the day after it was due, which was a Sunday. My point was that they had to have the check by Sat the due date as mail is not delivered on Sunday.

I talked to some robot who has a script that says they have no brain they can only do what they are told. I also did an on line request and got the same response.

Palo Alto, California

This report was posted on Ripoff Report on 05/23/2007 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Orchard-Bank-HSBC-Card-Services/City-Of-Industry-California-91716/Orchard-Bank-HSBC-Card-Services-held-check-so-that-they-could-charge-late-fees-and-overli-249866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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