- Report: #332087
Report - Rebuttal - Arbitrate
Complaint Review: Orchard Bank
Orchard BankPO BOX 80084 Salinas, California U.S.A.
Orchard Bank Credit Card Fraud: Late Fees, Company Charged Late Fee On Sunday, Bill Due Monday Salinas California
*Consumer Suggestion: Read their processing times.
Well, everyone knows that Federal law states that any bill due on a holiday or weekend is not legally due until the next business day. I of course knew my legal rights and did not pay the rush fee knowing it would post in the legally allowed time.
When I called them this morning they said they would take off the fee, but they had every legal right to charge a late fee. I explained that this was not true and they basically told me that it was their policy but they would remove late fees if someone complained.
How many others are out there paying ridiculous late fees for this situation because they don't know they are legally protected or just don't bother to call. I am outraged that people act like this.
I have cancer and we obtained this card when our credit was less than stellar, but now that we have Capitol One cards this one will be paid off, torn up and closed. I will also be checking my credit report to make sure this has not damaged our credit that we have worked so hard to restore.
I urge all of you in this situation to file complaints and make sure they remove all late fees and adjust any reports to the credit bureau.
This report was posted on Ripoff Report on 05/12/2008 07:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Orchard-Bank/Salinas-California-93912/Orchard-Bank-Credit-Card-Fraud-Late-Fees-Company-Charged-Late-Fee-On-Sunday-Bill-Due-Mo-332087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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