- Report: #782443
Report - Rebuttal - Arbitrate
Complaint Review: Orchard Bank
Orchard Bank1441 Schilling Place Internet United States of America
Orchard Bank HSBC Card Services Con artists Internet
*Consumer Comment: Credit Report
*Consumer Comment: Possible ID theft.
I received a bill from Orchard Bank on a credit card I do not have. I called the number provided on the bill thinking this was a simple mistake and would be cleared up quicklynothing could be further from the truth.
First I get the typical 800 repspeaks broken or no English, must have asked my name 10 times, asked for my SSN about 20 times and each time I refused he would ask again in less than 20 seconds. I tried to explain I have never applied for a credit card from them and I have no idea how they got my name and number. Looking over the bill one would have to be insane to sign up with them as the bill was for $59.00 for Annual Assessed Fee for signing up on a $300 limit card?
I explained I already have a MasterCard with the bank I have been with for over 30 years I did not need nor would I ever apply for another credit card and surly not one with Orchard Bank. At that point I was sent to the Security department where I received the same questions all over again. I asked for proof of an application that signed for the card and they could not provide it, HOWEVER if I gave them my SSN it might speed up the process. I gave the account number on the statement however that wasnt good enough they needed the SSN.
Bottom line I have a bill from a company I have never heard of, on a card I never applied for or received and it appears no hope of resolving any time soon. Should anyone out there want a credit card from Orchard Bank it looks like the APR is 29.99% - ouch! Looked up the reports on them and it is not pretty BEWARE of this bunch!
This report was posted on Ripoff Report on 09/28/2011 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Orchard-Bank/internet/Orchard-Bank-HSBC-Card-Services-Con-artists-Internet-782443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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