we had orkin come out and spray our house for $99 for the first 2 months and $36 for every month after that. they came out 4 times in the first 2 months to spray for roaches, and i noticed the problem was getting worse not better, so I contested having to pay for another month after the first 2 months of treatments did nothing.
they said they were sorry we were dissatisfied but that i owed them $36, at which point i informed them my of the original agreement. she smarted off and said "well i don't know why they would tell u that; we don't do that." i kindly told her how dissatisfied i was and that i wanted to discontinue service with them, and that i would pay the $36 so it wouldn't go against my credit and i started calling around to find another pest control business.
about a week later, an orkin employee showed up at my door and told me they were sorry that i was dissatisfied, and they would like to spray again. i told him to go ahead, since i hadn't found another pest control service yet.
the following days were a nightmare that we are still battling!!! they apparently put something out to attract roaches and rats (we didn't have rats before we called orkin btw), and now we have a problem that is worse than when we called them! and on top of that, we called orkin to tell them how awful they made the problem and they promised to send someone out for 2 weeks in a row and no one ever showed up!!! now i have to fork out yet another $100 to get rid of the problem orkin caused with roaches and now rats!
is this business really that vengeful? i have 3 kids that have been miserably suffering from respitory illnesses since our roach problem quadruppled and now i have the wonderful job of cleaning up rat droppings all over my house! we went from seeing a roach, maybe 2, at night only, to my whole kitchen floor moving with roaches; during the day, at night, it doesn't matter; my dressers and clothes and cabinets are just loaded now, and here orkin promised to get rid of the minor roach problem we had and was spraying the whole time only to make them the worst infestation i have ever seen in less than 3 months!
Disgusted in SC
somewhere in, South Carolina