- Report: #481102
Report - Rebuttal - Arbitrate
Complaint Review: Overstock
Overstockoverstock.com Internet United States of America
Overstock Overstock.com Customer Service is horrible! Winters, California
Purchased a notebook computer, IBM. Battery was DOA. Contacted manufacturer & was told the battery warranty expired while at Overstock prior to my sale. Overstock sez send the battery back for a replacement. I did but they later claimed they never received it therefore "go purchase your own battery". They refused to allow me to return the purchase because "it didn't have a battery". Now top this: I purchased an extended warranty at time of purchase but was told batteries are not included. Several emails and tele calls brought no satisfaction. I spent $100+ on a battery elsewhere. In short order the notebook failed so I trashed it. Was more expensive to repair.
I have spread the word to anyone that will listen NOT to purchase anything from overstock.com.
This report was posted on Ripoff Report on 08/17/2009 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Overstock/internet/Overstock-Overstockcom-Customer-Service-is-horrible-Winters-California-481102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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