- Report: #564786
Report - Rebuttal - Arbitrate
Complaint Review: Overstock.Com
Overstock.ComInternet United States of America
Overstock.Com Overstock Ripoff Return Policy Internet
Excuse me? Hair? I had this coat on for a total of 2 minutes. If a hair showed up on the coat from me trying it on (and this is THEIR excuse for a partial refund) how could it cost $60+ in damages?
There was no hair to speak of that I could see on this coat when I returned it. This is pretty unbelievable. I have purchased clothing from other retail outlets (Macy's, Chadwick's, etc) and had no problem with returns if the fit wasn't right. This in my opinion is a bogus reason to secure a ripoff of over half the cost of the item. Is this how Overstock is making its profits?
I contacted live customer service (by text) yesterday and they said someone would get in touch with me soon. So far, nothing. I'm still waiting.
This report was posted on Ripoff Report on 02/04/2010 10:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/OverstockCom/internet/OverstockCom-Overstock-Ripoff-Return-Policy-Internet-564786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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