- Report: #1027187
Report - Rebuttal - Arbitrate
Complaint Review: Overstock.com
Overstock.comInternet United States of America
Overstock.com Refused to cancel the purchase within minutes after the transaction , Internet
is wrong and tried to change it. After "chatting" with someone for 10-15
minutes was disconnected from the "chat". Tried emailing and "chatting" again.. Received very prompt response: "Thank you for contacting Overstock.com Customer Care. You will be contacted with further information within 24 hours."
Today (less then 15 hours later) was informed that everything is shipped.
What an absurd situation! The company has 24 hours customer service (via"chat") but don't provide it."
This report was posted on Ripoff Report on 03/11/2013 06:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Overstockcom/internet/Overstockcom-Refused-to-cancel-the-purchase-within-minutes-after-the-transaction-Inte-1027187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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