- Report: #266856
Report - Rebuttal - Arbitrate
Complaint Review: Overstock.com
Overstock.comWww.overstock.com Internet U.S.A.
Overstock.com They sent me my order with the following address: Seattle, Georgia, U.S.A. No street address, not zip code, no name. Www.overstock.com Ripoff Internet
Jethro: Would you mind holding for a minute or two while I try to cancel the order ?
you: No problem. I will hold.
Jethro: Thanks for holding.
Jethro: I've canceled your order and a refund of $29.99 is credited back to your card on 08/04/2007 , it will reflect in the next billing statement.
Jethro: Do you want me to place the new order for you?
you: Yes, but you have to make sure my shipping address say: 511 ____ Avenue, #____, COLUMBUS, GA 31901. SAME AS MY BILLING ADDRESS. Thank you.
Overstock.com sent me an email regarding the shipment. The email showed the correct ship to address but when I went on the UPS Tracking System, I discovered that it was shipped to: Seattle, GA, U.S.A.
Overstock.com has outsourced their customer service to India and yes, they are saving money but we are getting ripped off.
This report was posted on Ripoff Report on 08/11/2007 04:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Overstockcom/internet/Overstockcom-They-sent-me-my-order-with-the-following-address-Seattle-Georgia-USA-N-266856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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