• Report: #777657

Complaint Review: Overstockdeals.com

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  • Submitted: Fri, September 16, 2011
  • Updated: Fri, September 16, 2011

  • Reported By: Fed-Up — Coto de Caza California United States of America
Overstockdeals.com
Internet United States of America

Overstockdeals.com WORST COMPANY EVER, Internet

*Consumer Comment: Here's from Overstock's "Terms of Service".

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This company is the WORST!!!!  They are just a URL and not a real company.  All they do is drop ship from the manufacturer.  I cancelled an order last week because it was backordered.  I spoke to their imbacile sales rep Tracy and their more incompetant supervisor JULIE and they show no record of the cancellation and want me to now pay for the restocking fee on an item I cancelled! Dont order from this knock-off company go to real deal (((competitor's name redacted)))!!!!" 

 sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 09/16/2011 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Overstockdealscom/internet/Overstockdealscom-WORST-COMPANY-EVER-Internet-777657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Here's from Overstock's "Terms of Service".

AUTHOR: Ken - (USA)

Cancellations
All orders are non-cancelable. With 500,000+ items in stock located in multiple distribution centers across the U.S., we have a fully automated process to move inventory and to ship it to you fast. To support our high volume our shipping department works 18 hours a day, 6 days a week. Within minutes after an order is placed the shipping process has begun and it's impossible to change or cancel the order once an order is placed. If you don't want an order, refer to our Return Policy to find out how to return the merchandise.

Product Availability
Product Availability is subject to the Stock on hand. When your order is processed at the warehouse your product may not be available for immediate shipment. In this case you will be notified by email if part or all of your order is backordered. If a backordered item is unable to ship within 30 days, OverstockDeals.com will attempt to contact you to inform you of the extended lead-time. You will then have the right to accept the new lead-time or cancel the order for a full refund.
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