Henrietta
  • Report: #1046148

Complaint Review: Overton, Russell, Doerr and Donovan, LLP

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  • Submitted: Thu, April 25, 2013
  • Updated: Thu, April 25, 2013

  • Reported By: Dave — Latham New York
Overton, Russell, Doerr and Donovan, LLP
19 Executive Park Drive Clifton Park, New York United States of America

Overton, Russell, Doerr and Donovan, LLP Where is the communication line Clifton Park, New York

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Received first letter from this company in March of 2013. Billed was paid to the hospital in full on 2/21/2013. Explained that to them the first time and was told to totally disregard the letter.

Received another letter in April of 2013, called them back and explained to them that this was the second letter that i have received and was told them that the last time i called they said "the hospital hasnt entered into thier system yet" and not to worry about it. I called on April 25th and was told that there wasnt any documentation in thier files that said i called and didnt understand why i was upset that this file hasnt been satified.

The rep for this company was very snotty, kept cutting me off and speaking over me. Finally i said to him in a stern voice to "listen to me please". He told me that it will be documented and i will not receive another report. I did ask them if they had contacted the hospital to see if they have entered it into thier system so i wouldnt be bothered again. Simple response from him was "we dont speak to them". I wonder how this company stays afloat without a line of communication?

I will also be sending a letter to the NYS Attorney General. I sure hope i dont receive another letter next month and if my credit is damaged because of this...all i can say is "oh boy"

This report was posted on Ripoff Report on 04/25/2013 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Overton-Russell-Doerr-and-Donovan-LLP/Clifton-Park-New-York-12065/Overton-Russell-Doerr-and-Donovan-LLP-Where-is-the-communication-line-Clifton-Park-Ne-1046148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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