- Report: #494110
Report - Rebuttal - Arbitrate
Complaint Review: Oxi-Berry
Oxi-Berry3007 Greene St. Hollywood, Florida United States of America
Oxi-Berry Lifeberry, Nutritionalsupp, Healthmember, VH Access, FWM Labs Inc. Ordered "Trial" for $ 1,95 and my credit card was charged $ 302.06 instead by 5 "different companies" Hollywood, Florida
*UPDATE Employee: Hello
I always thought that what matters is the amount that you authorize when entering the credit card number. First I only saw that charge of $ 1.95 on my credit card bill but then the next one showed another $ 302,- (a total of 8 charges). I had not placed another order and I remember that the postal carrier tried to deliver 2 packages that I refused to accept. These packages did not even show a sender, just some name like "shipping center" or something similar.
here is my credit card statement after I ordered the "Sample" for $ 1,95:
Lifeberry 08/10 $ 87.13
Nutritionalsupp 08/03 $ 58.71
Healthmember 08/10 $ 7.14
Oxi-Berry 08/19 $ 1.95 (this charge was already showing up in the previous
Oxi-Berry 08/19 $ 2.00
Oxi-Berry 08/19 $ 83.18
VH Access 08/19 $ 3.24
Nutritionalsupp 08/20 $ 58.71
I don't remember that I signed up for anything and never saw anything that would say that I would get charged anything else than the $ 1.95
When I called the credit card company to dispute these charges they were familiar with this company and asked me "did you read the terms and conditions ?" I don't remember if there were any terms and conditions on their website but I believe that this is rediculous: there should be some laws that require to make it clear how much the cardmember is going to be charged. Where are the limits to these games ? Is it possible to hide a link for "terms and conditions" somewhere on the website linked to 1000 pages of fine printed and to tell the customer that he signs up for 799 internet services by ordering the sample for $ 1,95 ??????
When I called the number for "healthmember" (888-779-5303) the guy told me: you signed up for access for our internet site and the service is non-refundable.
This report was posted on Ripoff Report on 09/13/2009 12:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Oxi-Berry/Hollywood-Florida-33020/Oxi-Berry-Lifeberry-Nutritionalsupp-Healthmember-VH-Access-FWM-Labs-Inc-Ordered-Tri-494110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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