- Report: #467100
Report - Rebuttal - Arbitrate
Complaint Review: Oxmoor Toyota Scion
Oxmoor Toyota Scion8107 Shelbyville Rd Louisville, Kentucky U.S.A.
Oxmoor Toyota Scion Lied Louisville Kentucky
*Consumer Comment: ANNOYED, CONTACT THE BANK THAT RECEIVED YOUR LOAN DOCUMENTS FROM THE TOYOTA.....
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At first, they were willing to work with me....discuss my options etc. (Because the salesman needed a sale) But as time continued, and I stated that I needed to think about it...the sale started to go south.
The salesman tried the typical pressure technique....and finding this unsuccesful, he tried confusion....then tried empathy.
I finally agreed that the deal was good: he was matching the loan rate from my bank (which was the lowest) and he had marked off over $2,000 from the internet price.
Once I went to see the financial person....things went wrong. He tried to get me to sign the paperwork w/out my reading it. He became annoyed when I wanted to take the time to read, and ask questions about what I was signing.
He tried to make it seem like he was giving me the deal of the century...great
but when he did not explain that certain 'additions' would be added into my final loan amount.....my payments had not changed. I explained that I needed to think about it, when he said I had already begun signing and was now the owner: and I could not back out.
He was right....so I'm stuck w/a car that has the same monthly payments as the one I turned in....longer payments, and the feeling of being violated by a dealership that was not honest when I asked specific questions.
I tried to re-ask questions to understand the 'added' charges (which I was told were already included in the price negotiated) I was then treated like an idiot, and the financial person became nasty....and stated that I was fully aware of everything. He was not truthful, and I have learned a valuable lesson:
Not to ever buy from Oxmoor Toyota again!!!
This report was posted on Ripoff Report on 07/02/2009 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Oxmoor-Toyota-Scion/Louisville-Kentucky-40222/Oxmoor-Toyota-Scion-Lied-Louisville-Kentucky-467100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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