I hope this complaint helps just one person from going through what I did with this company.
I have no one to blame but myself for getting involved with P.A.A.S and its deficient guru Mike Frost. Theres an old saying in this hobby that you get what you pay for. I can tell everyone, I didnt get close to that, all I got was grief and ripped off. I have used other authenticators and was not happy with any of them. I was looking to try someone new and ultimately experienced what it is like to be in the bottom of the barrel. An authenticating HELL! I contacted PAAS/Mike Frost to have some items authenticated. By far his prices was the cheapest of all authenticators. That alone should have told me something. I did not do my homework. What I have discovered since about PAAS is simply unbelievable. How this company still exists is beyond my comprehension? Possibly they just survive hoping to find a new customer like me. PAAS has a decent looking web site, filled with names of those who appear to work for the company. I now find out from others in the hobby that those are all his family. His brother, his wife, his kid and so forth, all family members and all using different last names. Again, that should have told me something. I have also discovered others whose names are being used. From what I now learned, they have never seen an autograph from Frost. Most of them have asked multiple times to have their names removed from the PAAS web site. Frost has refused. Don't be fooled like me, PASS/Mike Frost is a one person operation. My experience with him is that he is not capable of authenticating autographs. Not even close now that I find out about his mistakes where others are exposing him on the Internet. Items I purchased from reputable dealers were turned down as not authentic and items I actually got in person were also turned down. Trying to get a refund, one dealer I purchased my item from would not accept a COA from PAAS/Frost. To justify this, the dealer also told me that I may find many others that wont accept his COA. I found this out to be true. My next problem with PAAS/Mike Frost was the time it took to get my items back. Not the few days as was promised by more then a few weeks. Trying to get hold of PAAS/Frost was a major problem and at one point I was concerned about getting my items back.
To make it worse after spending hundreds of dollars Mike Frost's COA's were kicked off eBay and all my listing's disappeared. Frost bragged about helping eBay out with Whitney Houston and then they kicked him off. Some relationship he had with eBay. Why didnt I know this before I dealt with PAAS/Frost? Why didnt I ask around the hobby to learn about PAAS/Mike Frosts reputation? Getting Frost back on the phone once he finds out you are unhappy is almost impossible. He must have caller ID. The only way to trick him into answering his phone is to call from a different number. When he answers and finds out who it is, he hangs up on you. Ijn my opinion, Frost is truly the bottom of the barrel compared to all the other authenticators. I would like to sign my name to this but was told Frost has a friend who is associated with eBay. I am told he has the capability of having items I sell on Bay removed by stating they are not genuine. What a fun hobby!