- Report: #632386
Report - Rebuttal - Arbitrate
Complaint Review: PAINT FOR CARS .COM
PAINT FOR CARS .COMInternet, New Jersey United States of America
PAINT FOR CARS .COM Discount auto paint Internet, New Jersey
*REBUTTAL Owner of company: A Corporate Apology
*Consumer Comment: You're an A**, Ed
WHAT A JOKE!
I placed an order and within minutes decided that I needed to add something else.
So, I started calling and leaving message.
2nd day started again. They have a contenious recording.
I finally received a call back and accidentally dropped the call before we even started the conversation.
Tried unsuccessfully 3 time to call back---no luck.
Finally got in touch with them and got a BLAST about hanging up.
After my apology the conversation only got worse.
I had questions and the Lady was a real jerk and before it was over she was calling me a jerk for ordering one day and trying to get shipping status the next.
Tried to explain that I had questions but she was a (rimes with witch) unreal!!!
Would not listen and continued to jump me about the 4 calls.
I finally decided that this would only get worse if I had any problem after receiving
the product. She hung up, sent me two nasty emails BUT did cancel the order, saving me the trouble.
They do not know the meaning of customer service.
I never got as far as tech. support with questions.
If you deal with them good luck.
Please check other post about quality, I dodged a bullet.
This report was posted on Ripoff Report on 08/17/2010 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/PAINT-FOR-CARS-COM/Internet-New-Jersey-/PAINT-FOR-CARS-COM-Discount-auto-paint-Internet-New-Jersey-632386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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