• Report: #784547

Complaint Review: PAINT ZOOM PAINT SPRAYER

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  • Submitted: Tue, October 04, 2011
  • Updated: Thu, October 20, 2011

  • Reported By: DAYTON — miami Florida USA
PAINT ZOOM PAINT SPRAYER
Internet United States of America

PAINT ZOOM PAINT SPRAYER DO NOT BUY PAINT ZOOM !!! RUN !!! FALSE ADVERTISEMENT !! Internet

*Consumer Comment: you did not follow it to the T!!

*Consumer Comment: read the directions

*Consumer Comment: The commercial

*Consumer Comment: Reminds Me

*UPDATE Employee: Paint Zoom Experience

*General Comment: Paint zoom

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DO NOT BUY PAINT-ZOOM !!!  RUN !!! FALSE ADVERTISEMENT !!

I HAD TO MAKE THIS KNOWN TO THE PUBLIC.  PAINT ZOOM IS THROWING OUT THERE FALSE ADVERTISING INFOMERCIALS.  I HAVE SEEN THE PAINT ZOOM IN ACTION AND IS NOTHING LIKE IT SHOWS ON TV.  THE LITTLE MACHINE IS VERY LOUD ONE STARTERS !  ALSO THEY DONT TELL YOU THAT YOU CANNOT JUST PUT THE  PAINT RIGHT OUT OF THE CAN OR BUCKET INTO THE PAINT ZOOM BECAUSE IT WILL NOT WORK.  YOU FIRST HAVE MIX THE PAINT WITH A BUNCH OF WATER AND THAT WILL MAKE THE PAINT FINE ENOUGH FOR THE PAINT ZOOM TO HANDLE. THEY DO NOT SHOW THAT ON THE COMMERCIAL !  AND I DONT THINK I EVEN HAVE TO TELL YOU WHAT ARE THE MANY PROBLEMS OF MIXING PAINT WITH WATER.

PAINT ZOOM ALSO DOES NOT COVER THOROUGHLY WITH JUST ONE SPRAY, YOU HAVE TO BE THERE A LONG TIME LIKE WITH A REGULAR SPRAY CAN. BECAUSE THAT'S WHAT THIS IS, A SPRAY CAN AND IT DOES NOT WORK ANY BETTER. [continued below]....
.....

ANOTHER FALSE ADVERTISEMENT FROM THE COMMERCIALS IS THAT IN THE COMMERCIAL (YOU CAN WATCH IT ON YOUTUBE) IT SHOWS THAT A PERSON PAINTED AN ENTIRE NISSAN FRONTIER TRUCK WITH PAINT ZOOM BUT IN THE 1ST PAGE OF THE MANUAL IT CLEARLY SAYS "NOT FOR AUTOMOTIVE USE " AND I SPOKE TO A REPRESENTATIVE AND SHE CONFIRMED THAT YOU ARE NOT SUPPOSED TO PAINT ANY CAR PARTS WITH PAINT ZOOM.  THEN I WENT ON AND TOLD HER THAT IT SHOWED A MAN DOING IT IN THE COMMERCIAL AND SHE HUNG UP ON ME.

I WOULD LIKE TO ADD A SECOND CONVERSATION THAT I HAD WITH A REPRESENTATIVE BELOW:

Jessica: Hi, Im Jessica, a Paint Zoom Specialist. What questions can I answer for you today?
You: HI
Jessica: How may I help you today?
You: I WOULD LIKE TO KNOW IF I CAN PAINT MY CAR WITH THE PAINT ZOOM?
Jessica: I'd be glad to assist you with regards to our PaintZoom.
Jessica: Our PaintZoom System is for household use only.
You: SO HOW COME IN THE COMMERCIAL IT SHOWS A MAN PAINTING AN ENTIRE NISSAN FRONTIER.
You: WOULD YOU LIKE THE WEBSITE SO YOU CAN SEE THE COMMERIAL?
You: I WOULD CALL THIS FALSE ADVERTISING
You: CAT GOT YOUR TONGUE?
You: I'MA HAVE TO REPORT YOU GUYS

FALSE ADVERTISERS !!!    DO NOT BUY PAINT ZOOM !!!

any questions you can contact me at (((email redacted))) or (((phone number redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 10/04/2011 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/PAINT-ZOOM-PAINT-SPRAYER/internet/PAINT-ZOOM-PAINT-SPRAYER-DO-NOT-BUY-PAINT-ZOOM-RUN-FALSE-ADVERTISEMENT-Interne-784547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

you did not follow it to the T!!

AUTHOR: mark - ()

No way you could of followed the directions to the T. I bought this Product in April 2014 and used it. If it was running on your walls you were either to close to the wall or not moving fast enough. As said in the directions practice first. So, if it was running on your practice runs then why did you put it to your wall? You didn't practice did you?

It says in the directions to do a tack coat via light coat first. Then you spray the final coat. When I just want to do touch up I change the spray to low and blend out, no need to paint the whole wall for a little blemish.

So that's another thing you could of done to prevent running,adjust the spray volume.

Read the directions!! I have painted and have done touch up all over my house and this unit has done an exeptional job!

READ the DIRECTIONS everbody and practice practice practice and don't forget your tack coat.

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#2 Consumer Comment

read the directions

AUTHOR: mark - ()

You need to read the directions.

I have used this product repeatedly. I bought this in April 2014, no problems with mixing water. Paint went on quickly and smoothly. My walls look great.

Nice thing about this is if you have a mark or repair needs done to the wall, you can blend the paint into wall, like done when painting a car, and you don't have to paint the whole wall. I have made all my walls look great by doing little touch ups. You can't do that with a brush.

Don't talk about things unless you know what you are talking about.

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#3 Consumer Comment

The commercial

AUTHOR: jmaar2012 - ()

The commercial is showing you that painters use spray guns to paint cars because it is"better." But it is not showing him using the paint zoom,  Bl but he is using a spay gun.  

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#4 Consumer Comment

Reminds Me

AUTHOR: Cory - (U.S.A.)

Years ago, I went to Home Depot and bought a Wagner paint sprayer for around a $100. I'm a painting fool and like to paint my house every five years or so. Take it home, fire it up and get about ONE minute of of it before it clogs up. Clean the nozzle and get 30 seconds, the second time. Take it back to Home Depot and the guy who sold it to me tells me I need to "water down" my paint. Why would I buy good paint, just to water it down? Gave him his sprayer back. The ONLY paint sprayers that really work are the commercial grade ones with a seperate air compressor.
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#5 UPDATE Employee

Paint Zoom Experience

AUTHOR: Mary - (United States of America)

Hi there,

I work for the Paint zoom company. I am sorry that you have had a hard time using the unit.  I reviewed our manuals and we do state that the unit is recommended for household use only. No where did I see that we state " not for automotive use" any where in our manual. In fact,  under "selecting paint" we state the following:

Your Paint Zoom Deluxe unit can be used with a wide variety of paints, stains and coatings
such as deck and fence stains, latex, sealers, varnishes, wood preservatives, enamels, oil and
water-based paints and automotive paints.

As for thinning paint, that is due to the viscosity of the paint. We provide information regarding viscosity as well as a chart to assist you with thinning.

Viscosity is a technical term used to indicate if a liquid is thin or thick. Having the correct viscosity
of paint is important to ensure the paint atomizes correctly and sprays well giving you a good
quality finish. If your material is thin like water then the viscosity is said to be low, while if thick
like latex interior paint, then viscosity is said to be high.

You should always test the viscosity (or thickness) of paint before spraying to see if thinning is
required. The correct viscosity is not too high or not too low and it is important to ensure the paint
atomizes correctly and sprays evenly.

As for how loud it is, it is a little machine working super hard. Regarding Jessica, I will have to speak with her manager to find out why she was unable to directly answer your questions and have her retrained if need be.

Again, I certainly apologize for any confusion or inconvenience. Please feel free to email me directly at marya@paintzoom.com.

Thank you,
Mary
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#6 General Comment

Paint zoom

AUTHOR: redrose1 - (United States of America)

We bought paint zoom because it said it was easy to use and it would save you time. We followed the direction to the T. It came out running and it ruin our wall. It would just been easier to use the roller than this piece of junk.
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