- Report: #1138163
Report - Rebuttal - Arbitrate
Complaint Review: PAPA JOHNS PIZZA SPRINGFIELD GARDENS NY
PAPA JOHNS PIZZA SPRINGFIELD GARDENS NY13338 MERRICK BLVD SPRINGFIELD GARDENS , New York USA
PAPA JOHNS PIZZA LOCATION AGGRAVATED CUSTOMER DELIVERED WRONG FOOD WOULD NOT RE DELIVER- MONEY LOST SPRINGFIELD GARDENS New York
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I POSTED THIS MESSAGE 3 TIMES ON THEIR SITE TO NO AVAIL. NOT ONE TIME DID A MANAGER, FRANCHISE OWNER OR CORPORATE REP CONTACT ME AS TOLD 3 TIES VIA PHONE AS FOLLOW UPS TO MY COMPLAINT INITIATED 3/27/14. HORRIBLE SERVICE ON PHONE...DID NOT GET WHAT I ORDERED WHEN TOLD THEY REFUSED TO DELIVER CORRECT PRODUCT.
HELLO, I HAVE PLACED 3 ONLINE COMPLAINTS AND 3 VIA TELEPHONE WHERE I HAVE BEEN TOLD TO WAIT 4 DAYS AND THE FRANCHISE MANAGER WOULD CALL ME AND THAT MY THIRD REQUEST WAS FORWARDED TO THE DISTRICT BUSINESS OWNER. I FIRST INITIATED MY COMPLAINTS ON THE DAY OF THE HORRIBLE SERVICE ON 3/27/14, AGAIN 4/2
AND AGAIN 4/8/14 TO DATE NO ONE HAS CALLED WHICH LEADS ME TO BELIEVE THAT YOU GUYS ONLY CARE ABOUT THE DOLLAR AND NOT CUSTOMER SERVICE SO I INTEND TO MAKE IT MY MISSION TO SPREAD THIS WORD THAT ALL THE COMMERCIALS THAT WE SEE ARE FALSE AND PAPA JOHNS NAME MEANS NOTHING.
I HAVE DONE MY DUE DILIGENCE IN ALLOWING YOUR COMPANY TO REPLY TO ME TO NO AVAIL. ALL OF MY REPLIES ARE GENERIC SO I AM SURE NO ONE EVEN READS THE COMPLAINTS. TERRIBLE SERVICE AND I WILL BE CONTACTING THE BBB AS A MATTER OF PRINCIPLE FOR TREATING A LOYAL CUSTOMER THIS WAY.
This report was posted on Ripoff Report on 04/11/2014 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/PAPA-JOHNS-PIZZA-SPRINGFIELD-GARDENS-NY/SPRINGFIELD-GARDENS-New-York-11413/PAPA-JOHNS-PIZZA-LOCATION-AGGRAVATED-CUSTOMER-DELIVERED-WRONG-FOOD-WOULD-NOT-RE-DELIVER--1138163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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