• Report: #1138163

Complaint Review: PAPA JOHNS PIZZA SPRINGFIELD GARDENS NY

  • Submitted: Fri, April 11, 2014
  • Updated: Fri, April 11, 2014

  • Reported By: AGGRAVATED CUSTOMER — SPRINGFIELD GARDENS New York
PAPA JOHNS PIZZA SPRINGFIELD GARDENS NY
13338 MERRICK BLVD SPRINGFIELD GARDENS , New York USA

PAPA JOHNS PIZZA LOCATION AGGRAVATED CUSTOMER DELIVERED WRONG FOOD WOULD NOT RE DELIVER- MONEY LOST SPRINGFIELD GARDENS New York

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I POSTED THIS MESSAGE 3 TIMES ON THEIR SITE TO NO AVAIL. NOT ONE TIME DID A MANAGER, FRANCHISE OWNER OR CORPORATE REP CONTACT ME AS TOLD 3 TIES VIA PHONE AS FOLLOW UPS TO MY COMPLAINT INITIATED 3/27/14. HORRIBLE SERVICE ON PHONE...DID NOT GET WHAT I ORDERED WHEN TOLD THEY REFUSED TO DELIVER CORRECT PRODUCT.

HELLO, I HAVE PLACED 3 ONLINE COMPLAINTS AND 3 VIA TELEPHONE WHERE I HAVE BEEN TOLD TO WAIT 4 DAYS AND THE FRANCHISE MANAGER WOULD CALL ME AND THAT MY THIRD REQUEST WAS FORWARDED TO THE DISTRICT BUSINESS OWNER. I FIRST INITIATED MY COMPLAINTS ON THE DAY OF THE HORRIBLE SERVICE ON 3/27/14, AGAIN 4/2

 AND AGAIN 4/8/14 TO DATE NO ONE HAS CALLED WHICH LEADS ME TO BELIEVE THAT YOU GUYS ONLY CARE ABOUT THE DOLLAR AND NOT CUSTOMER SERVICE SO I INTEND TO MAKE IT MY MISSION TO SPREAD THIS WORD THAT ALL THE COMMERCIALS THAT WE SEE ARE FALSE AND PAPA JOHNS NAME MEANS NOTHING.

 HAVE DONE MY DUE DILIGENCE IN ALLOWING YOUR COMPANY TO REPLY TO ME TO NO AVAIL. ALL OF MY REPLIES ARE GENERIC SO I AM SURE NO ONE EVEN READS THE COMPLAINTS. TERRIBLE SERVICE AND I WILL BE CONTACTING THE BBB AS A MATTER OF PRINCIPLE FOR TREATING A LOYAL CUSTOMER THIS WAY.


This report was posted on Ripoff Report on 04/11/2014 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/PAPA-JOHNS-PIZZA-SPRINGFIELD-GARDENS-NY/SPRINGFIELD-GARDENS-New-York-11413/PAPA-JOHNS-PIZZA-LOCATION-AGGRAVATED-CUSTOMER-DELIVERED-WRONG-FOOD-WOULD-NOT-RE-DELIVER--1138163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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