• Report: #421094

Complaint Review: PARTSTRAIN.COM - US AUTOPARTS NETWORK

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  • Submitted: Fri, February 06, 2009
  • Updated: Fri, February 06, 2009

  • Reported By:atlanta Georgia
PARTSTRAIN.COM - US AUTOPARTS NETWORK
17150 South Margay Avenue CARSON, California U.S.A.

PARTSTRAIN.COM - US AUTOPARTS NETWORK WILL RIP YOU OFF. DON'T WASTE YOUR MONEY. USE A DIFFERENT COMPANY CARSON California

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I ordered a part from their website and chose next day delivery because I was very short on time. The next day, the part did not arrive and I wasn't contacted by us autoparts to explain why. After calling their customer service several times I finally talked to Paul Cruz who finally admitted that the part wasn't in stock. Instead of informing me right away that the part couldn't be delivered on time; they invoiced me and charged my credit card. This company refused to refund my money for the equipment I haven't received. I was falsely under the impression that I could get this part by next day when I was invoiced. I should have been given the chance to cancel this order if it wasn't going to arrive when I specified. There are way better companies out there. Don't waste your time with this one!

Clarence
atlanta, Georgia
U.S.A.

This report was posted on Ripoff Report on 02/06/2009 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/PARTSTRAINCOM-US-AUTOPARTS-NETWORK/CARSON-California-90746/PARTSTRAINCOM-US-AUTOPARTS-NETWORK-WILL-RIP-YOU-OFF-DONT-WASTE-YOUR-MONEY-USE-A-DIFF-421094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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