First Defense Driving School/PAULA SANDERS AND ROSE GIRAD
1451 S. Rimpau Ave. Suite 102
Corona, CA 92879
My son took his behind the wheel training from this company we paid $200 . The instructor was very kind and seemed professional. She provided me with her License # and all information. She gave my son 3-2hour lessons. Upon completion she issued the proper paper work to my son, or so we thought. She made the paperwork out to the wrong child, and thus had to come back a few days later to give my son HIS CORRECT PAPERWORK. She said he was 100% ready.
We scheduled the Drivers Behind the Wheel test a few days later HE FAILED!!! FOR ONE REASON ONLY
HE DID NOT KNOW HOW TO BACK UP AND HIT THE CURB WHICH IS AUTOMATIC DISQUALIFICATION
I asked my son if Rose showed him how to back up , he replied NO!
I contacted Paula Sanders regarding this, she said her instructor Rose is the Best, and would not miss that, however, I pointed out she could not get the paper work correct obviously she missed it, Ms Sanders said she would contact my sons Instructor and call me back. [continued below]....
..... She called me right back and agreed to come train my son to back up properly. I told her his next test was Nov 13th, 2013, she never called me back I left messages and she did not return my call.
I called her and got a hold of her Friday Nov. 09, 2012 she said she was on her way home and would call me right back. She never did! Today is Monday I just spoke with her , she was RUDE DISREPCTFUL AND CALLED ME A LIAR! SHE SAID SHE WOULD NOT TEACH MY SON AND IT WAS MY PROBLEM AND HUNG UP THE PHONE.
She has my money and I did not get good service I WANT A FULL REFUND FROM THAT RUDE LADY
MY SON NEEDS TO TAKE A CLASS, I AM DISABLED AND CAN NOT TEACH MY SON
paula sanders owner of First Defence Driving School Corona, Ca. is a THIEF