• Report: #1080060

Complaint Review: PAYLESS CAR RENTALS

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  • Submitted: Thu, August 29, 2013
  • Updated: Thu, August 29, 2013

  • Reported By: cristi s — HOUSTON Texas
PAYLESS CAR RENTALS
1002 WEST JUNIPER STREET SAN DIEGO, California USA

PAYLESS CAR RENTALS OVER CHARGED CREDIT CARD-UNAUTHORIZED TRANSACTIONS SAN DIEGO California

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This company was a rip off from the get go. I arrived and they were first trying to give me a smaller vehicle than I had already paid for. After complaining I had to wait on another vehicle to get cleaned. Returned vehicle and signed my final charges, months later I see three additional charges on my card from this company. I call them and they tell me I had toll violations. I paid every single toll I used. So thinking I may have ran one without knowing I ask for documentation. The lady immediately gets an attitude and hangs up. I dispute the fees because I know there is no way I ran 194.63 in tolls! Well first of all, they provide documentation in June. I rented the vehicle in January. The toll company sent them 3 notices. they never notified me. Had they paid the tolls I supposedly ran within a month or even two t would of only been .75cents.

So they charge my card all these outragous fees, come to find out I get a notice I ran one toll and it wasnt paid. I am tired of dealing with this ripoff company!! The vehicle rentals may be cheap but the place is filthy and the employees are very unprofessional!! I will never do business with this company again!! RIPOFFS!


This report was posted on Ripoff Report on 08/29/2013 07:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/PAYLESS-CAR-RENTALS/SAN-DIEGO-California-92101/PAYLESS-CAR-RENTALS-OVER-CHARGED-CREDIT-CARD-UNAUTHORIZED-TRANSACTIONS-SAN-DIEGO-Californ-1080060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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