- Report: #1022372
Report - Rebuttal - Arbitrate
Complaint Review: PAYPOWER Pre-paid card
PAYPOWER Pre-paid cardCustomer Service Department 6220 5918 Stoneridge Internet United States of America
PAYPOWER Pre-paid card prepaid credit and debit cards KIDnapped MONEY!! REFUND MISSuse, TAX ABUSE, PREPAID EVIL, EMBARASSING DECLINES Internet
*Author of original report: No Responses from the gold-tongued devils.
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AFTER POSTING THIS. [continued below]....
(posted these on paypowers facebook with no response)
Our report starts the same as most, low income and in need of a quick return, both my boyfriend and myself opted for the "safer" "faster" prepaid debit card PAYPOWER. Got the emails...7-10 days get your card, checking the mail daily, no prevail. Check the IRS Wheres My Refund?, and had a deposite date of 2-21, that day came and went no card no access. My bf has a temp card purchased at a different time, So after 10 days and no card, I called on Mon 25th, And was informed i could get new cards sent. Hmmm wait longer and not get it again?, So i asked if the funds could be transfered to the temp card. His can be because he is the CARDholder, ok lets do that, it takes 3 days..ok get it done.
On wed I receive my new card, what a relief, get it activated and registered...YEP NOOOO MONEY,
call again and get told its the second card so the funds have to be transferred, GRRR ok get it done. Then checkup on my bf's transfer and get reassured on friday there is a scheduled transfer. Fri morn I get a TEXT ALERT.. "PAYPOWER Weekly Balance ALERT: Yyour available balance is $4,XXXX To opt-out rply STOP. msg&data rates may apply." Thankful that 9 days after deposit i had access, I went to takin care of bills. First tho my bf brother needed a phone so when watching our children we could contact him, hit up radio shack and picked a phone activated it, got accessories, AND you guessed it DECLINED. I try all avenues to get into my online account with no prevail, I then called them again, and get informed a transfer takes 3-5 days and there is no way i got that alert, i read it to them asked if it was BS and was told yes...im bac to waiting. Now my BF did NOT get his either even tho its been 5 days, instead he gets nothing until he calls them and they say, the Dept handling the transfer needs more information but is NOT available till MON, when i bet we get screwed again.
ANY Sugestions on contacting the IRS of the scam? AND/OR getting them to request funds back so i can be issued a check? I should have opt-ed for chechs to begin with!!
This report was posted on Ripoff Report on 03/01/2013 10:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/PAYPOWER-Pre-paid-card/internet/PAYPOWER-Pre-paid-card-prepaid-credit-and-debit-cards-KIDnapped-MONEY-REFUND-MISSuse-TA-1022372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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