- Report: #674692
Report - Rebuttal - Arbitrate
Complaint Review: PC Bug-Repair
PC Bug-Repair112 clifton Ave. #139 Lakewood, New Jersey United States of America
PC Bug-Repair After using McAfee for a couple of years my PC got infected all of a sudden with 45 virus, malware, misc. trojans, etc...and the only way out of this situtation was to pay $79.95 to PC Bug repair in o Lakewood, New Jersey
*Consumer Suggestion: HiJack This
*Consumer Comment: The "PC Bug Repair" pop up WAS the malware!!
*Consumer Comment: A very simple way to eliminate almost anything is to"Restore" Your PC to just before the nasty hit
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My PC got infected the night before last after having used McAfee successfully for 2 years. All of a sudden my PC showed that 45 virus had infected my applications(Malware, trojans, misc. viruses of Low - Medium - High security). I trie to open Excel but is was infected, Powerpoint was the same way and the messages kept on coming back with the request to pay $79.95 to PC Bug repair in order to remove all 45 viruses.
I found this rather SUSPICIOUS and a next to racketering practice that I had never experienced before. Upon removing McAfee this morning my Internet connectivity got disabled and was restored after a painful session on the phone with Microsoft. Furthermore the Security Shield product has nowdisappeared off my programs and my application tray alltogether! So no protection is actually being delivered to my PC.....I called the 800 number and I was told that they would send me instructions to get the application loaded without even verifying my payment information and the transaction number(3362731546).
Definitely a strange transaction with a company whose business practices need to be investigated!
This report was posted on Ripoff Report on 12/23/2010 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/PC-Bug-Repair/Lakewood-New-Jersey-/PC-Bug-Repair-After-using-McAfee-for-a-couple-of-years-my-PC-got-infected-all-of-a-sudden-674692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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