- Report: #711596
Report - Rebuttal - Arbitrate
Complaint Review: PC Care 247
PC Care 247Vancouver, British Columbia Canada
PC Care 247 Mis leading information about being service rep for HP Vancouver, British Columbia Canada
*REBUTTAL Owner of company: Amount Refunded
*General Comment: How Sad
The technician immedialley decided ai had avery serious problem as I had too many rundll files in the lap top and he proceded to scan the lap top with various pieces of software and after 4 or 5 hpours he disappeared but not before telling me that I could also get my PC repaired. I then mentioned I was not going to pay a cent until I saw it all in writing by emial.
Anyway he disappeared and someother tech came on line and continued to lie to me and was tryint to convince me the lap top was OK and my PC also was OK. Well thelap top went back to the vendor for a full refund as it has now become absoluley useless.
The PC was close to useless , in fact I lostr my availability to access my on line banking.
I eatrted calling them when I sa a $439 charge on my VISA, by the ay RBC VISA refused to help me, Thanks RBC, i called somebody who had trouble with the english language and got nowere with PC Care. I sent several email. Finally about 10days ago I received a phone call at about 6AM, I was woke up, with somebody telling me my $439 crdit would show up shortly on my Visa account. So far nothing.
Trying to phone the New York Number , I get no answer, I guess they are all in India dreaming up some new scam.
Any way at this time I out of pocket $439 canadian.
This report was posted on Ripoff Report on 03/29/2011 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/PC-Care-247/Vancouver-British-Columbia-V6G-2P7/PC-Care-247-Mis-leading-information-about-being-service-rep-for-HP-Vancouver-British-Colu-711596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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