ED Magedson – Founder
President’s Choice Financial Horrible customer service - wire transfer taking forever Toronto Internet
I have been expecting to receive wire transfer sent from Poland, it has been almost 20 days and there is no news about our money. The customer service agents are hardly helpful, wait times to speak to an agent is ridiculous. You wait 30-40 mins to speak to an agent just to find out that they have no clue and can't help you in any way.
The sending bank mentioned that funds have reached the destination country and they are unable to get further details.
It has been a very frustrating experience dealing with them, I highly recommend folks to think twice before banking with them.
Please stay away from them and save yourselves from a lot of stress.
This report was posted on Ripoff Report on 08/25/2014 07:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/PC-Financial/internet/Presidents-Choice-Financial-Horrible-customer-service-wire-transfer-taking-forever-1172300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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