- Report: #721507
Report - Rebuttal - Arbitrate
Complaint Review: PC TOOLS
PC TOOLS A company with a defective product and a corporate ethic of "let the buyer beware". Internet
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After weeks of tearing out what hair I have left, and spending hours with HP's tech support staff (I thought the problem was hardware related) I decided to remove the PC Tools software and see what happened. Lo and behold, all of my problems disappeared!
I called PC Tools and related my experience and they basically let me know they couldn't have cared less. The many hours I wasted and the work I lost because of their software didn't even elicit an apology. All they would say was "Yes, we've experienced some problems." My request for a refund of my purchase price of their software was denied.
It's really a detriment to the software industry to have a totally uncaring company like PC Tools in the software business. I would strongly recommend that no one do business with PC Tools.
This report was posted on Ripoff Report on 04/24/2011 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/PC-TOOLS/internet/PC-TOOLS-A-company-with-a-defective-product-and-a-corporate-ethic-of-let-the-buyer-bewar-721507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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