• Report: #451524

Complaint Review: PC Tools.Com ,GLOBALCOLLECT PC TOOLS,SpyWare Doctor,Registry Mechanic,File Recover,Privacy Gaurdian

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, May 13, 2009
  • Updated: Sat, July 25, 2009

  • Reported By:Gwinn Michigan
PC Tools.Com ,GLOBALCOLLECT PC TOOLS,SpyWare Doctor,Registry Mechanic,File Recover,Privacy Gaurdian
PC Tools, Inc.,150 Spear St, Suite 500, San Francisco, California U.S.A.

PC Tools, MCI : *POS* Global Connect GB PC TOOLS, 1-800-764-5783,SpyWare Doctor,pctools.com Doctor,Registry Mechanic,File Recover,Privacy Gaurdian,FRAUDULENT CHARGES of $631.50 !! NEVER BOUGHT FROM THEM !! San Francisco California

*Consumer Suggestion: Fraudulent Charges

*Consumer Suggestion: Fraudulent Charges

*Consumer Suggestion: Fraudulent Charges

*Consumer Suggestion: Fraudulent Charges

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

PC TOOLS .Com Charged My Master Card Debit Card FRAUDULENT CHARGES of $631.50 !!! NEVER BOUGHT FROM THEM !!!!THEY WOULD NOT STOP/REVERSE Fraudulent Charges!,Called them Within Hours and Talked to Billing Plus Supervisor for Hours More. I Gave them the Approval Code ,the System Trace Number,The Retrieval Reference Number and the Authorization Date Plus Time to the Minute when the charges were sent through and THEY STILL Refused to find the charge and delete it !!!They claimed they Could Not !! as they have millions of orders per minute .I guess ALL of them have the same numbers charges and times as the charges against my card !!

ANY Other Company Would Have Appreciated the effort My Bank and I had gone through to get them the added information .
*(&^%$#WQ@

Anybody that was supposedly doing that well including GATES and Windows Would do what they could to help a customer that had been charged fraudulently through their Company .

DO NOT BUY FROM THEM ...The Site is NOT SECURE !@!!!!
THEY DO NOT USE ADDRESS VERIFICATION OR FRAUD FILTERS .They Allow Anyone to use the Card number ONLY , they do not have to use the cards name or address )(*&^%$ !

UNLESS THEY ARE PADDING Their Pockets With Our Card Money .
It Was my debit card that no one else has access to ,I NEVER ORDERED From THEM YRT They still have and refuse to return my $631.50 . Don't think they could not get YOUR card numbers from another unsecure site ...Watch YOUR BANK ACCOUNTS CLOSELY !!!!

Sherie
Gwinn, Michigan
U.S.A.

This report was posted on Ripoff Report on 05/13/2009 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/PC-ToolsCom-GLOBALCOLLECT-PC-TOOLSSpyWare-DoctorRegistry-MechanicFile-RecoverPrivacy-Gaurdian/San-Francisco-California-94105-1541/PC-Tools-MCI-POS-Global-Connect-GB-PC-TOOLS-1-800-764-5783SpyWare-Doctorpctoolsco-451524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on PC Tools.Com ,GLOBALCOLLECT PC TOOLS,SpyWare Doctor,Registry Mechanic,File Recover,Privacy Gaurdian

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Fraudulent Charges

AUTHOR: Imtiredofidiots - (U.S.A.)

Hey there Sherie,

A $631.50 charge is a huge amount for a company whose average product price is about $30. For future reference, if you receive fraudulent charges, I would suggest the following:

1. Contact the company you received the charge from, if they cant/wont locate or reverse the charge see step proceed with steps below.
2. Contact your bank and request a chargeback or fraud report. Fill out the paperwork needed.
3. Change your card that was charged.
4. Do not give out personal info to unresearched companies.
5. Do not buy products online if you are unsure if the computer and website are secure.

Its never fun to have your card information stolen, but it can always be handled if you manage your bills and respond in a timely manner. If you had followed the steps above you would have had the entirety of the charge back in your account in no more than 30 days.
Respond to this report!
What's this?

#2 Consumer Suggestion

Fraudulent Charges

AUTHOR: Imtiredofidiots - (U.S.A.)

Hey there Sherie,

A $631.50 charge is a huge amount for a company whose average product price is about $30. For future reference, if you receive fraudulent charges, I would suggest the following:

1. Contact the company you received the charge from, if they cant/wont locate or reverse the charge see step proceed with steps below.
2. Contact your bank and request a chargeback or fraud report. Fill out the paperwork needed.
3. Change your card that was charged.
4. Do not give out personal info to unresearched companies.
5. Do not buy products online if you are unsure if the computer and website are secure.

Its never fun to have your card information stolen, but it can always be handled if you manage your bills and respond in a timely manner. If you had followed the steps above you would have had the entirety of the charge back in your account in no more than 30 days.
Respond to this report!
What's this?

#3 Consumer Suggestion

Fraudulent Charges

AUTHOR: Imtiredofidiots - (U.S.A.)

Hey there Sherie,

A $631.50 charge is a huge amount for a company whose average product price is about $30. For future reference, if you receive fraudulent charges, I would suggest the following:

1. Contact the company you received the charge from, if they cant/wont locate or reverse the charge see step proceed with steps below.
2. Contact your bank and request a chargeback or fraud report. Fill out the paperwork needed.
3. Change your card that was charged.
4. Do not give out personal info to unresearched companies.
5. Do not buy products online if you are unsure if the computer and website are secure.

Its never fun to have your card information stolen, but it can always be handled if you manage your bills and respond in a timely manner. If you had followed the steps above you would have had the entirety of the charge back in your account in no more than 30 days.
Respond to this report!
What's this?

#4 Consumer Suggestion

Fraudulent Charges

AUTHOR: Imtiredofidiots - (U.S.A.)

Hey there Sherie,

A $631.50 charge is a huge amount for a company whose average product price is about $30. For future reference, if you receive fraudulent charges, I would suggest the following:

1. Contact the company you received the charge from, if they cant/wont locate or reverse the charge see step proceed with steps below.
2. Contact your bank and request a chargeback or fraud report. Fill out the paperwork needed.
3. Change your card that was charged.
4. Do not give out personal info to unresearched companies.
5. Do not buy products online if you are unsure if the computer and website are secure.

Its never fun to have your card information stolen, but it can always be handled if you manage your bills and respond in a timely manner. If you had followed the steps above you would have had the entirety of the charge back in your account in no more than 30 days.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory
eventually