• Report: #347847

Complaint Review: PENBROOK PRODUCTIONS - WEALTHDCI.COM

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  • Submitted: Sat, July 05, 2008
  • Updated: Tue, July 08, 2008

  • Reported By:LAKEWOOD California
PENBROOK PRODUCTIONS - WEALTHDCI.COM
19800 McARTHUR BLVD. STE 300 IRVINE, California U.S.A.

PENBROOK PRODUCTIONS - WEALTHDCI.COM SCAM ARTISTS, LYING ANGELA PENBROOK 90 DAY MONEY BACK GUARANTEE IRVINE California

*Author of original report: OH YEA AND DON'T FORGET THAT THEY BLAME CREDIT CARD COMPANY/ BANK FOR NOT GIVING US CREDIT

*Author of original report: I RECEIVED 2 EMAILS TODAY FROM CUSTOMER CARE NOW GET THIS STORY

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Penbrook Productions
19800 McArthur Blvd. suite 300
Irvine , CA 92612
(800) 324-9708 (866) 885-8126 (866) 885-8042

City of Irvine,CA email business dept: (((email redacted
)))

I have sent in some of my complaints and emails of the lies Angela Penbrook and customer care sent to me to City of Irvine,ca. They are a planned community and Don't stand for any company operations that Penbrook Productions does and they will investigate and check this company opoerating in their city if not get the police involved too. So the more complaints sent in to the City of Irvine the better chance that we have of getting our money back or getting Angela Penbrook in legal trouble too.

Anyone going for Legal action we should all join together and give Penbrook Productions and Angela Penbrook what they deserve. Sounds like all of us received the same generic email for our 90 day money back guarantee , I still send my complaints everyday to customercare@penbrookproductions.com attn: Angela Penbrook sooner or later she will get tired or the hint to refund money like her wbesite and emails say they will My cousin is a Lawyer and says to print out whatever she says in emails to show proof the company and Angela knew about what they were doing.

The latest ones are her saying it's my bank or credit card company not putting refund on card and the old wait 3-5 days instead of 5-7 days for my credit card company to give me credit. Because customer care computor shows they successfully gave refund and that a department manager will contact me by email or call back for this credit taking so long , plus they are apoligising for the inconvienence my credit card company or bank not putting credit on my card.

Blame someone else and give us all kind of generic company excuses is what I told Angela and my credit card company wants to know why your slandering their name for not giving me a credit that your company has not refunded? So email constantly to customercare@penbrookproductions.com and (((email redacted))) about this refund problem and I bet we'll see action one way or another "everyday email" what else have we got to lose. squeaky wheel gets the grease and what goes around comes around.

Jon
LAKEWOOD, California
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 07/05/2008 09:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/PENBROOK-PRODUCTIONS-WEALTHDCICOM/IRVINE-California-92612/PENBROOK-PRODUCTIONS-WEALTHDCICOM-SCAM-ARTISTS-LYING-ANGELA-PENBROOK-90-DAY-MONEY-BACK-347847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

OH YEA AND DON'T FORGET THAT THEY BLAME CREDIT CARD COMPANY/ BANK FOR NOT GIVING US CREDIT

AUTHOR: Jon - (U.S.A.)

EVERY EMAIL I RECEIVED ALSO SAYS IT'S THE CREDIT CARD COMPANY/BANK NOT PUTTING CREDIT BACK ON CARD NOT THEM. BUT THEY ARE APOLOGISING FOR THE CREDIT CARD COMPANY/BANK FOR NOT PUTTING A CRDIT BACK ON OUR CARDS. TALK ABOUT SLANDER, PASSING THE BUCK, BLAMING SOMEONE ELSE EVERY TIME I HAD A REFUND COMING THROUGH MY CREDIT CARD IT'S ALWAYS GONE THROUGH WITHOUT THIS MUCH FALSE PROMISING APLOGISE FOR SOMEONE ELSE NOT DOING THEIR JOB CRAP.

MY CREDIT CARD COMPANY IS EMAILING ME EVERYDAY ABOUT THIS FALSE ATTEMPT REFUND TO LET ME KNOW AFTER I'VE BEEN CALLING THEM EVERDAY AS SOON AS ANY ATTEMPT IS MADE BY PENBROOK PRODUCTIONS THEIR PROCESSING DEPARTMENT WILL EMAIL LIKE THEY'VE BEEN DOING SINCE JUNE 25,2008 A WEEK AFTER THE EMAILS SAID YOUR REFUND WENT THROUGH SUCCESSFULLY. TODAY (JULY 8,2008) I RECEIVED AN EMAIL FROM CUSTOMER CARE SAYING THEY CANNOT FIND MY INFORMATION TO REFUND MY CARD NOW AND THEY WONDER WHY PEOPLE ARE CALLING THEM A SCAM?
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#2 Author of original report

I RECEIVED 2 EMAILS TODAY FROM CUSTOMER CARE NOW GET THIS STORY

AUTHOR: Jon - (U.S.A.)

I sent 2 emails to ANGELAPENBROOK@penbrookproductions.com and received 2 back today first one reads: Sorry for the inconvienece but we successfully refunded your money back in June 18,2008 the second email reads: We are trying to send your refund back to you and cannot find any information on where to send it to , can we have your information again. I sent the first email they sent to me with my information on it back to them and asked how can you not have any information on me when this is what you sent me? And what about your first email you sent to me this morning saying my refund was sent successfully back in June 18,2008? I'm telling you this company is so screwed up one hand doesn't know what the other is doing.

I keep sending emails to ANGELAPENBROOK@PENBROOKPRODUCTIONS.COM and to the CITY of IRVINE,CA everyday and now Penbrook Productions is trying to get me my refund back ASAP something or someone got to them I beleive, so don't stop sending those emails in everyday to these two places one way or another we will get justice for ourselves.
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