• Report: #103000

Complaint Review: PENTAGROUP FINANCIAL

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  • Submitted: Tue, August 10, 2004
  • Updated: Tue, June 12, 2007

  • Reported By:Farmington New York
PENTAGROUP FINANCIAL
5959 Corporate Dr. Houston, Texas U.S.A.

PENTAGROUP FINANCIAL LLC rip-off! Possible fraudulent billing! Houston Texas

*UPDATE EX-employee responds: Know your rights

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Yesterday,Monday,08/09/04,between 2:00-2:30 P.M. EST,I received a message from Pentagroup Financial LLC on an answering machine at a number that is NOT mine.I'm very sorry,but I CANNOT give out that number. How this company got this number I'll never know. Someone passed the message on to me,and I left a message at this company with a number to call.I received a call from a lady by the name of Jamie Smith, who mentioned something about a delinquent account. She would not give me any info,since she CLAIMED that she could not call up the account without first knowing the phone number associated with that account.However,the number just happened to be the number she called when she left her message at the number that is NOT mine.

Obviously,Jamie Smith DID know the phone number associated with the account in question. She was quite obviously trying to get me to verify a number that she had no business knowing.When I wouldn't give her that number she asked me for my SSN!! NO WAY! ABSOLUTELY NOT!!! Under NO circumstances will I EVER give out ANY personal info to ANYONE I'm unsure of. she threw a few names at me over the phone: Meridian, Chase Manhattan,and Bank Of America. I have NEVER had any dealings or accounts of any kind with these places.If you Do need to know the number she called originally in order to find out what is going on,PLEASE let me know.I'd be glad to help in any way I can.

At this point in time,I am EXTREMELY SUSPICIOUS of Pentagroup Financial LLC.I get e very strong impression thet there is something fraudulent about this company,or at least about their practices.I DO have a couple of pst due bills,which are in the process of being paid this week.This,however,obviously can have nothing to do with the call I received yesterday.

I would like very much to find out how this company got the number they originally called me at yesterday.Could someone please contact me if you have any info on what is going on, or if you know of any fraudulent practiices taking place. My number is toll-free. Thank you very much!
(to reply, post a Rebuttal)

Bruce
Farmington, New York
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 08/10/2004 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/PENTAGROUP-FINANCIAL/Houston-Texas-77036/PENTAGROUP-FINANCIAL-LLC-rip-off-Possible-fraudulent-billing-Houston-Texas-103000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Know your rights

AUTHOR: Traci - (U.S.A.)

I am a former employee of Pentagroup Financial LLC located in Houston Texas. In response to this company possibly being fraudulent. Pentagroup is a legitimate collection agency. In the business of collections, one of the duties performed is skip tracing. This is a practice where information (such as name, date of birth and/or social security number) is entered into a database and the last known information about that individual is retrieved. The information while very detailed (right down to the neighbors and last known employment of consumer) it is often incorrect. If you are contacted by a collector and you are asked for information it is only to determine if you are the individual being sought. If you get defensive that does not help you or the collecter resolve proper identification. You question how they got the number. With the age of computer literate business' there are databases which can locate cell numbers, email addresses, unlisted numbers etc. To fault the company that pays good money for the skip tracing tools is like shooting the messenger. Next time you get such a call, do not get defensive simply answer the "verifyer" questions and I guarantee you will not walk away feeling as though the company is fraudulent, they are doing what they are paid to do: Locate and collect debts from consumers with delinquent accounts.
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