• Report: #876319

Complaint Review: PEOPLE LOOK UP

  • Submitted: Mon, April 30, 2012
  • Updated: Wed, June 13, 2012

  • Reported By: clydemac — leeds Alabama United States of America
PEOPLE LOOK UP
PO Box 808 Bothell, Wash 98041-0808 Internet United States of America

PEOPLE LOOK UP LookupAnyone Ordered via LookUpAnyone, advertised cost of .99, bumped to $4.95, BILLED FOR $19.95!! Internet, Internet

*UPDATE Employee: PeopleLookup.com

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While trying to locate the individual who sent an anonymous text, i tried LookupAnyone's reverse lookup service. For .99 cents. i was to be able to get the name of the owner of a particular phone number, whom their website said they had the info on. I agreed and gave me credit card info and promptly received an email receipt thanking me for my order. And I was informed that $4.95 would be billed to my card. If that weren't enough, my "report" turned up no information on the phone number i was trying to track down. i immediately emailed customer service at LookupAnyone and received an apology and a promise of a refuned. Two days later the company, PeopleLookUp billed my account for $19.95.

This report was posted on Ripoff Report on 04/30/2012 06:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/PEOPLE-LOOK-UP/internet/PEOPLE-LOOK-UP-LookupAnyone-Ordered-via-LookUpAnyone-advertised-cost-of-99-bumped-to-4-876319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

PeopleLookup.com

AUTHOR: InteliusCustomer__Support - (United States of America)

We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you. If you still need assistance, please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.

www.intelius.com/emailcontact.php We value your feedback and look forward to hearing from you.
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