Report: #1013853

Complaint Review: PEOPLEFINDERS

Submitted: Wed, February 13, 2013
Updated: Wed, February 13, 2013

Reported By: Deana — Chicago Heights Illinois U.S.A.

PEOPLEFINDERS

1821 Q Street Sacramento, California United States of America

Phone: 800-718-8997
Web: PeopleFinders.com
Category: Advertising / Deceptive

PEOPLEFINDERS Spoke with Audrey Called to have $24.95 put back on my credit card. Spoke with Audrey. Explained that I only paid for a one time fee of 0.95 cents. She would not listen to my request. She said that I had cancelled Sacramento, California

*Consumer Comment: Use VCC to avoid this problem

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I opt for a one time service fee to find my brother with people finders of 0.95. I did not receive any updated information, nor any helpful information that helped me. I had already found the information that they had for free. I was then charged to my credit card a monthly charge of $24.95, so I called their customers service and spoke with Audrey. I requested to have the money put back on my credit card, but she said, you want to know why you were charged and I implied that I should not have been charged. I requested that she reinstate the money back to my card and she hung up on me.

This report was posted on Ripoff Report on 02/13/2013 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/PEOPLEFINDERS/Sacramento-California-/PEOPLEFINDERS-Spoke-with-Audrey-Called-to-have-2495-put-back-on-my-credit-card-Spoke-wi-1013853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Use VCC to avoid this problem

AUTHOR: FFF6 - ()

SUBMITTED: Monday, April 01, 2013

This is where using a virtual credit card comes handy. With a VCC you can create a credit card number with $1 on it. If the company tries to charge your credit card for $24.95 it will be denied.