- Report: #996319
Report - Rebuttal - Arbitrate
Complaint Review: PEPBOYS
PEPBOYS15E Old Country Road Hicksville, New York United States of America
PEPBOYS TRANSMISSION FLUID CHANGE AND TRANSMISSION FILTER CHANGE $188.74......THEY TOOK MY MONEY AND DIDN'T DO IT. I AM FURIOUS.... Hicksville, New York
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Decided to change it myself after some Youtube videos on how to change transmission fluid and ended up doing it myself. Went back to Pepboys and they told me that since I had done it myself they wouldn't give back my money. They had to check it themselves in order to issue a refund. So for a minute I though I had messed up by changing the transmission fluid myself but when I got home I realized that they also charged me for a transmission filter.
Now, if they had changed my transmission filter them the old fluid also had to be drained right? So, tomorrow I am going back there to discuss this situation...... Will not let them rip me off!!!!!!! I will put a good fight for sure. As for being a customer........never again!!!!!!I am disgusted!!!!
This report was posted on Ripoff Report on 01/13/2013 08:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/PEPBOYS/Hicksville-New-York-11801/PEPBOYS-TRANSMISSION-FLUID-CHANGE-AND-TRANSMISSION-FILTER-CHANGE-18874THEY-TOOK-996319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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