• Report: #592553

Complaint Review: PETCO Animal Supplies Stores

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  • Submitted: Mon, April 12, 2010
  • Updated: Wed, January 19, 2011

  • Reported By: Rainmn — Richfield Minnesota USA
PETCO Animal Supplies Stores
9125 Rehco Road San Diego, California United States of America

PETCO Animal Supplies Stores - PALS Program no free dog food as advertised afetr 10 purchases San Diego California

*Consumer Comment: Same experience

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Like many others, I am a loyal PETCO PALS customer.  PETCO advertises that if you buy 10 bags of dog food, your next bag is free.  I bought my 10th bag on February 6.  I called in March and they said my coupon would be mailed March 26--in the meantime I needed to buy abother bag.  It is now April 11 and I still haven't received the coupon that PETCO claims was mailed on March 26.  It has now been more than two months since I purchased my 10th bag and I am about to buy my next bag--at a different store--syill witout having received a coupon.

This report was posted on Ripoff Report on 04/12/2010 07:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/PETCO-Animal-Supplies-Stores/San-Diego-California-92121/PETCO-Animal-Supplies-Stores-PALS-Program-no-free-dog-food-as-advertised-afetr-10-purch-592553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Same experience

AUTHOR: kezerian - (Uruguay)

I experienced the same thing you did, but then i thought that happened because the the site is really PETCO is a well known retailer with tons of customers which sometimes can delay an order or mess up something Thats why i started buying from<a href="http://www.pawstotail.com/coupon.php?cc=sm">


PawstoTail</a> which is a nice online pet store not well known but probably will be.





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