• Report: #225284

Complaint Review: PETCO

  • Submitted: Wed, December 13, 2006
  • Updated: Sun, April 06, 2008

  • Reported By:CONNEAUTVILLE Pennsylvania
PETCO
petco.com Internet U.S.A.

PETCO double charging crooks Internet

*UPDATE EX-employee responds: Hm.

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GOOGLE DOUBLE CHARGED ME FOR OVER $500 worth of merchandise and gift cards I ordered online from Petco through the google checkout.

I was using a Visa travel card and they sent me emails saying the card failed,so I put on my regular credit card number,later to find out,they charged both the travel card and the regular mastercard for the same orders------I WAS OVERCHARGED $500 AND I WANT A REFUND ON ONE OF THE CARDS ASAP

I have b een emailing both google and petco for 2 werks now and no one will respond!!!!!!!!!!!!

these are all the transactions that were double charged.

THE TRAVEL CARD DID GO THROUGH---it idid not fail-------this must be a google holiday scam--say one card fails so you pout another card on and then they charge both and don't respond to emails


11/29/2006 12/07/2006 Purchase - GOOGLE 633336220572 ($25.98)
11/29/2006 12/07/2006 Purchase - GOOGLE 633377866649 ($28.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633377866516 ($26.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633378847702 ($22.38)
11/29/2006 12/07/2006 Purchase - GOOGLE 633374800769 ($25.82)
11/29/2006 12/07/2006 Purchase - GOOGLE 633335181454 ($21.91)
11/29/2006 12/07/2006 Purchase - GOOGLE 633371803104 ($25.04)
11/29/2006 12/07/2006 Purchase - GOOGLE 633372811559 ($26.65)
11/29/2006 12/07/2006 Purchase - GOOGLE 633331054685 ($26.65)
11/29/2006 12/07/2006 Purchase - GOOGLE 633372810980 ($28.10)
11/29/2006 12/07/2006 Purchase - GOOGLE 633337065804 ($20.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633377863302 ($20.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633335178311 ($20.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633374798164 ($20.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633331050975 ($20.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633373876138 ($20.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633374796542 ($20.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633336209424 ($20.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633334065719 ($20.00)
11/29/2006 12/07/2006 Purchase - GOOGLE 633333162640 ($20.00)
11/29/2006 12/07/2006 Purchase -

Nancy
CONNEAUTVILLE, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 12/13/2006 09:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/PETCO/internet/PETCO-double-charging-crooks-Internet-225284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

Hm.

AUTHOR: Falconfree - (U.S.A.)

"THE TRAVEL CARD DID GO THROUGH---it did not fail-------this must be a google holiday scam--say one card fails so you pout another card on and then they charge both and don't respond to emails"

Google holiday scam? ...And yet the title of the complaint screams that Petco is at fault, and is run by crooks. Doesn't sound that way, it sounds like Google is the one you need to be ranting about.

Contact Petco at:
877-738-6742

I'd give you the Google number too, but I don't know that one. By the way, since you will almost definitely be talking with lower-level cs reps when you call, ask for management as soon as you can. Remember, you catch more flies with honey. Screaming at someone making minimum wage isn't a very effective way to get your money back.
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