- Report: #430730
Report - Rebuttal - Arbitrate
Complaint Review: PH Media LLC III
PH Media LLC IIIusaveonpills.com Oklahoma City, Oklahoma U.S.A.
PH Media LLC III COLON CLENSE FRAUD, PILL FRAUD, WEIGHT LOSS LIES Oklahoma City Oklahoma
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The Acai Berry pills had information with them when I received them and I was able to call and cancel. But the Colon Clense pills had no paper work with them and no contact information. There was a number on the bottle of pills but no one ever answered.
I searched the internet and couldn't find anything for this PH Media that had to do with Colon Pills. Since I couldn't get anyone on the phone and the company didn't seem to exist I figured they went out of business. When my credit card statememt came in and there was a weird charge on it - my husband thought it was something he had bought.
Then the next month there was the charge again. Mind you - I had not received any more deliveries of pills since the trial bottles arrived. I called the number associated with the charge on my credit card and spoke with a woman in the customer service dept. This was a number I had never had access to before.
I told the woman I had not received any pills and shouldn'e be getting charged. I told her that I was never able to reach anyone at the customer service to cancel. Her response was: "We are here from 9-5 and our records show that you are receiving the deliveries of pills. You will not be refunded." I let her know I'd be taking that up with my credit card company.
I did call them and put in a dispute. So far they have cancelled my card and then told me not to pay the two $89.95 charges that were made by PH Media. They also told me that they have complaints in the 1,000s against this company.
I am hoping to win this dispute. But please beware that this is a major scam!!!! I am very surprised that the federal government has not gotten involved in some way - or even Oprah since they seem to keep using her image as a selling point.
Good luck and buyers beware!!!
Delran, New Jersey
This report was posted on Ripoff Report on 03/04/2009 12:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/PH-Media-LLC-III/Oklahoma-City-Oklahoma-73139/PH-Media-LLC-III-COLON-CLENSE-FRAUD-PILL-FRAUD-WEIGHT-LOSS-LIES-Oklahoma-City-Oklahoma-430730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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