• Report: #670927

Complaint Review: PHENOM

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  • Submitted: Mon, December 13, 2010
  • Updated: Thu, August 18, 2011

  • Reported By: richard — cmr 460 Other United States of America
PHENOM
224 5th ave new york new youk Internet United States of America

PHENOM Phenom communications inc sold watch phone the will not work in Europe(Germany) Internet

*Author of original report: Watchphone

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Found a watch phone on the internet call the company and asked if this phone would work in Europe they told me yes so I ordered the watch  it did not work
and i sent the phone back and they want to charge me for said repairs I asked them for a refund they would not give me one they said i did not take out the extra insurance 
The phone cost me $418.00  and $13.00 to send it back 

This report was posted on Ripoff Report on 12/13/2010 08:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/PHENOM/internet/PHENOM-Phenom-communications-inc-sold-watch-phone-the-will-not-work-in-EuropeGermany-Int-670927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Author of original report

Watchphone

AUTHOR: richard - (United States of America)

It started back in nov 2010 found on the interrnet called asked if the watch will work in europe

the said yes when the watch arrived it worked but not with the 3g sim card that I have with my service here in Germany The batterie in this phone was so hard to push in the back of the watch  at first I was think it was the wrong one  had to press realy hard to get it in Getting it out was even harder Not knowing at the time that this will not work with my sim card I removed the batterie at leas 4 times  upon one of the removel;s the finger nail damaged the edg of the batterie casing the phone sill functioned Except for calling and receiving calls I made the mistake if using the instruction on factory reset after tha t nothing worke It would not even shut down with out removing the batterie I returned the watch They cklaimed I damaged the watch Wantred to charge me $120.00 for repair The would send a watch the willcarrie the 3g sim if I paid the money They did not have a black phone to send they offered a white one and they would waver the $120.00 Got the watch and it did not work I have been now waiting six weeks for a replacement batterie If that is the  falt  This is a Gadget nothing more If you have money to waist go for it This company has little care in customer service  and you will have to file a law suite to hopefuly get your money back Get your self an  Iphone  aand leave the watchphone for Dick Tracy
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